Updated on: 09-05-2022
NHSmail - Advice and Best Practice
At the end of the session all delegates will:
On successful completion of this course you will be able to:
Learn how to maintain your NHSmail account and troubleshoot your way through some common problems
Topics covered
NHSmail Advice and Best Practice
Learn how to maintain your NHSmail account and troubleshoot your way through some common problems!
Training overview:
1) Setup and configure self-service
2) Account maintenance
- Change password
- Update signed-in services
- Managing your mailbox quota
- Archive NHSmail items
3) Account troubleshooting (technical fault diagnosis)
- Unlock your account
- Reset a forgotten password
- Update signed-in services
- Cleanse old passwords using the Credential Manager
- Remove or block old and unused devices
4) What to do with NHS SPAM and compromised accounts
5) Smartphone management
- Setup NHSmail on iOS or Android (guide only)
- Update changed passwords
Online training will be delivered via MS Teams. You will receive joining instructions before your selected session
About the course
| Course Code | MLCSU-TR0101 |
|---|---|
| Intended Audience | MLCSU staff, CCG/GP Practice staff, ECNT staff |
| Delivery Method | Online |
| Required Experience / Training | No prior knowledge required Quiet room with access to MS Teams and headset or headphones |
| Duration of Training | 1 hour |
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