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Updated on: 16-08-2023

NHSmail Advice and Best Practice - Online

Topics covered

NHSmail Advice and Best Practice

Learn how to maintain your NHSmail account and troubleshoot your way through some common problems!

Training overview:

1) Setup and configure self-service

2) Account maintenance

  • Change password
  • Managing your mailbox quota
  • Archive Emails

3) Account troubleshooting (technical fault diagnosis)

  • Unlock your account
  • Reset a forgotten password
  • Cleanse old passwords using the Credential Manager
  • Clear Internet History (cache and cookies)

4) What to do with NHS SPAM and compromised accounts

5) Smartphone management

  • Update changed passwords

Online training will be delivered via MS Teams. You will receive joining instructions before your selected session

At the end of the session all delegates will:

On successful completion of this course you will be able to:

Learn how to maintain your NHSmail account and troubleshoot your way through some common problems

About the course

Course Code MLCSU-TR0101
Intended Audience All staff
Delivery Method Online
Required Experience / Training No prior knowledge required Quiet room with access to MS Teams and headset or headphones
Duration of Training 1 hour

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