Updated on: 25-10-2022
NHSmail - Advice and Best Practice
Topics covered
NHSmail Advice and Best Practice
Learn how to maintain your NHSmail account and troubleshoot your way through some common problems!
Training overview:
1) Setup and configure self-service
2) Account maintenance
- Change password
- Update signed-in services
- Managing your mailbox quota
- Archive NHSmail items
3) Account troubleshooting (technical fault diagnosis)
- Unlock your account
- Reset a forgotten password
- Update signed-in services
- Cleanse old passwords using the Credential Manager
- Remove or block old and unused devices
4) What to do with NHS SPAM and compromised accounts
5) Smartphone management
- Setup NHSmail on iOS or Android (guide only)
- Update changed passwords
Online training will be delivered via MS Teams. You will receive joining instructions before your selected session
At the end of the session all delegates will:
On successful completion of this course you will be able to:
Learn how to maintain your NHSmail account and troubleshoot your way through some common problems
About the course
| Course Code | MLCSU-TR0101 |
|---|---|
| Intended Audience | MLCSU staff, CCG/GP Practice staff, ECNT staff |
| Delivery Method | Online |
| Required Experience / Training | No prior knowledge required Quiet room with access to MS Teams and headset or headphones |
| Duration of Training | 1 hour |
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