Updated on: 16-08-2023
NHSmail Advice and Best Practice - Online
Topics covered
NHSmail Advice and Best Practice
Learn how to maintain your NHSmail account and troubleshoot your way through some common problems!
Training overview:
1) Setup and configure self-service
2) Account maintenance
- Change password
- Managing your mailbox quota
- Archive Emails
3) Account troubleshooting (technical fault diagnosis)
- Unlock your account
- Reset a forgotten password
- Cleanse old passwords using the Credential Manager
- Clear Internet History (cache and cookies)
4) What to do with NHS SPAM and compromised accounts
5) Smartphone management
- Update changed passwords
Online training will be delivered via MS Teams. You will receive joining instructions before your selected session
At the end of the session all delegates will:
On successful completion of this course you will be able to:
Learn how to maintain your NHSmail account and troubleshoot your way through some common problems
About the course
| Course Code | MLCSU-TR0101 |
|---|---|
| Intended Audience | All staff |
| Delivery Method | Online |
| Required Experience / Training | No prior knowledge required Quiet room with access to MS Teams and headset or headphones |
| Duration of Training | 1 hour |
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