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Updated on: 23-05-2024

NHSmail - Advice and Best Practice (spotlight Course)

Topics covered

NHSmail Advice and Best Practice (spotlight course)

A spotlight course is a one-off focused training session, covering topics on Microsoft applications. 

  • Update your profile for self-service password reset
  • Apply account maintenance to prevent issues
  • Troubleshoot issues
  • Appropriately manage SPAM emails
  • Know when to escalate your issue to the IT Service Desk

Online training will be delivered via MS Teams. You will receive joining instructions before your selected session

At the end of the session all delegates will:

On successful completion of this course you will be able to:

  • Learn how to maintain your NHSmail account and troubleshoot your way through some common problems

About the course

Course Code MLCSU-TR0101
Intended Audience All staff
Delivery Method Online
Required Experience / Training No previous experience required Quiet room with access to MS Teams and headset or headphones
Duration of Training 1 hour

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