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Updated on: 20-01-2021

Outlook Introduction - half day online

At the end of the session all delegates will:

On successful completion of this course you will be able to:

  • Send and receive emails using advanced options
  • Manage emails
  • Manage contacts and distribution lists

Topics covered

Creating Emails

  • Using the email form
  • Addressing an email
  • Entering subject headings
  • Message text considerations
  • Sending emails

Reading and Responding

  • Reading emails
  • Replying to the sender
  • Replying to all
  • Forwarding

Message settings

  • Setting importance
  • Tracking messages
  • Delivery options
  • Spell checking emails
  • Adding an automatic signature
  • Using the Out of Office Assistant

Attachment options

  • Working with attachments
  • Reading attachments
  • Saving attachments

Managing messages

  • Sorting and grouping
  • Changing message view
  • Deleting and Filing in folders
  • Flagging messages
  • Using Rules

Contact Management

  • Creating new contacts
  • Creating a contact from an email
  • Using Categories
  • Contact views
  • Creating Distributions Lists

About the course

Course Code MLCSU-TR0094
Intended Audience Newcomers to Outlook or those who require a refresher
Delivery Method Online
Required Experience / Training No prior knowledge required
Duration of Training half day

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