Updated on: 16-11-2021
Outlook Introduction - half day online
At the end of the session all delegates will:
On successful completion of this course you will be able to:
- Send and receive emails using advanced options
- Manage emails
- Manage contacts and distribution lists
Topics covered
Creating Emails
- Using the email form
- Addressing an email
- Entering subject headings
- Message text considerations
- Sending emails
Reading and Responding
- Reading emails
- Replying to the sender
- Replying to all
- Forwarding
Message settings
- Setting importance
- Tracking messages
- Delivery options
- Spell checking emails
- Adding an automatic signature
- Using the Out of Office Assistant
Attachment options
- Working with attachments
- Reading attachments
- Saving attachments
Managing messages
- Sorting and grouping
- Changing message view
- Deleting and Filing in folders
- Flagging messages
- Using Rules
- Managing Mailbox Quota
- Archiving Emails
Contact Management
- Creating new contacts
- Creating a contact from an email
- Using Categories
- Contact views
- Creating Distributions Lists
Online training will be delivered via MS Teams. You will receive joining instructions before your selected session
About the course
| Course Code | MLCSU-TR0094 |
|---|---|
| Intended Audience | Newcomers to Outlook or those who require a refresher |
| Delivery Method | Online |
| Required Experience / Training | No prior knowledge required Quiet room with access to MS Teams and headset or headphones |
| Duration of Training | 2.5 hours |
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