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IT Self Service Portal Training 29 Mar 23

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Event Date:

29 March 2023 2:30 PM - 3:30 PM

Closing Date:

28 March 2023

Description:

IT Self Service Portal Training

  • Access to IT Self Service Portal
  • Registration for first time use
  • Add a new Incident
  • Create a new request for New Starters, Smart Cards, New Equipment and Leavers
  • Tracking an Existing call
  • Checking on a Resolved call
  • Access to Useful Links

Online training will be delivered via MS Teams. You will receive joining instructions before your selected session

On successful completion of this course you will be able to:

Use the IT Self Service Portal to log incidents and check on existing and resolved support calls.

Course information

Category:

Online

Trainer:

Sharon Tew

About the trainer:

Sharon Tew

Email: sharon.tew@nhs.net

Mobile: 07778 368334

Location:

online