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NHSmail Advice and Best Practice 14 Mar 23

Event Date:

14 March 2023 9:30 AM - 10:30 AM

Closing Date:

Description:

NHSmail Advice and Best Practice

Learn how to maintain your NHSmail account and troubleshoot your way through some common problems!

Training overview:

1) Setup and configure self-service

2) Account maintenance

  • Change password
  • Update signed-in services
  • Managing your mailbox quota
  • Archive NHSmail items

3) Account troubleshooting (technical fault diagnosis)

  • Unlock your account
  • Reset a forgotten password
  • Update signed-in services
  • Cleanse old passwords using the Credential Manager
  • Remove or block old and unused devices

4) What to do with NHS SPAM and compromised accounts

5) Smartphone management

  • Setup NHSmail on iOS or Android (guide only)
  • Update changed passwords

Online training will be delivered via MS Teams. You will receive joining instructions before your selected session.

On successful completion of this course you will be able to:

Learn how to maintain your NHSmail account and troubleshoot your way through some common problems

Course information

Category:

Online

Trainer:

Sharon Tew

About the trainer:

Sharon Tew

Email: sharon.tew@nhs.net

Mobile: 07778 368334

Location:

online