Index of SystmOne User Guides

SystmConnect is an online consultation and total triage platform which is fully integrated with SystmOne.

How to view and record allergies & sensitivities on the patient record in SystmOne.

How to update patient details and amend the patient record in SystmOne.

Guidance on how to use the SystmOne appointment invitation functionality to invite patients to book an appointment.

How to view, book and manage appointments within SystmOne.

Frequently asked questions about viewing, managing and reporting on appointments in SystmOne.

How to archive users in SystmOne.

SystmOne utilises Artificial Intelligence (AI) to predict the likelihood of patients not attending their appointments and provides patient insights to assist clinicians with early diagnosis of important illnesses through predictive alogorithms.

How to set up batch reporting in SystmOne to automate running of reports.

How to run, create and manage clinical reports within SystmOne.

Frequently asked questions (FAQs) about clinical reporting in SystmOne.

User guide for communications and letter in SystmOne.

A guide to using the Communications Annexe within SystmOne.

How to create and manage rotas within SystmOne.

How to customise your own clinical and administrative trees in SystmOne.

How to customise your own toolbar in SystmOne.

How to use the document management functionality within SystmOne to scan or upload documents onto the patient's record.

Guidane on how to configure document management (scanning) within SystmOne.

Frequently asked questions (FAQs) about document management in SystmOne.

How to manage the GP2GP process within SystmOne.

A quick start guide for clinicians who are new to using SystmOne.

A quick start guide for receptionists / administrative staff who are new to using SystmOne.

How to record a guided consultation within SystmOne.

Guidance on how to keep your SystmOne unit resources up-to-date, improve usability by decluttering the screen, keep it running optimally by staying on top of workflow items and secure by archiving users who no longer need access.

How to use instant message and notifications within SystmOne.

How to manage EDI messages within SystmOne.

How to use the new, tabbed and code journals in SystmOne.

Guide to providing online access to the patient record within SystmOne.

Guidance on how to set up online self-registration and the option within SystmOne.

Guidance on how to set up online services within SystmOne at an organisation and patient level.

Guidance on how to monitor who has access to online services at your organisation.

Guidance on how to configure SystmOne for your organisation.

Guidance on how to configure pathology / radiology functionality within SystmOne.

Frequently asked questions (FAQs) about using the pathology / radiology functionality in SystmOne.

How to request pathology/radiology tests and investigations, view and file reports in SystmOne.

Guidance on the auto reviewing tool in SystmOne for pathology and radiology results.

How to use and create patient status alerts in SystmOne.

How to register and deduct a patient in SystmOne.

How to prescribe new medications and manage existing prescriptions in SystmOne.

How to prescribe medication in instalments in SystmOne.

A guide for carrying out the role of Privacy Officer in SystmOne

Guidance on how to manage, amend and create questionnaires in SystmOne.

Guidance on how to use, view and export questionnaires in SystmOne.

How to add a record attachment (image, pdf) to a patient record in SystmOne.

How to record other medication such as RED drugs in SystmOne.

How to view and create reminders on SystmOne.

How to restrict access to the patient record in SystmOne.

Guidance on how to set up new users within SystmOne.

SystmOne shortcuts, including using the function keys and other tips to help you work more quickly.

How to create and use task templates in SystmOne.

Guidance on the built-in task types in SystmOne.

How to send and manage tasks in SystmOne.

Guidance on how to configure tasks within SystmOne.

Frequently asked questions (FAQs) about SystmOne tasks.

A guide on how to personalise SystmOne and set up your preferences.

How to create and use report outputs in SystmOne

An overview of how to view and find information in the patient record in SystmOne.

Guidance on how to use, amend and create views in SystmOne.

How to create Word Letter Templates in SystmOne

Guidance on how to change the password for the NHSmail address used for SMS in SystmOne.