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Article number: 23620Last updated: 31-03-2025

NHSmail - Hide Mobile Number from NHS Directory

NHSmail re-brand to NHS.net Connect

NHSmail is rebranding to NHS.net Connect to reflect the expanding range of products designed to enhance collaboration beyond just email.

During this transition period, you may still see references to NHSmail in existing support materials.  However, all future communications will feature the new name, NHS.net or NHSnet.

Sign in to NHSmail

Go to the NHSmail Website and sign in with your NHSmail email address and password.

Please follow the NHSmail - Login and Logout guide on how to sign in to NHSmail.

Hide Mobile Number

A mobile phone number needs to be provided when applying for an NHSmail account as temporary passwords are sent via a text message.

The mobile phone number provided during registration is automatically added to the NHS Directory but you can opt for this to not be visible.

Open your Profile

Click Profile on the blue bar at the top of the window and select My Profile.

Profile Options

Your profile page will be displayed.

Profile Page
Profile Updated Message

You can enter your telephone number for example your office landline number.

Enter your mobile number which maybe your personal number, you can click the option to Hide mobile number from address book.

Including your mobile number is useful if you want to unlock your NHSmail email account.

Click Edit to change or add your Clinical Specialty, Roles and Work Area.  You can select the relevant options from the drop-down menu.

Click Save to confirm the changes.

A message will be displayed to confirm Your profile has been successfully updated.  Click Ok.

Click Logout in the top right of the window.

Logout Option

The Sign out window will be displayed.

Sign Out Page

Click the X on the Sign out tab or the X in the top right of the window.

Close Sign Out Tab

Additional Guidance

Please refer to the User & Video Guides or the Microsoft 365 page for on the MLCSU Academy for additional guidance.

Please contact the MLCSU IT Training Team if you need any further help.  Email: mlcsu.academy@nhs.net