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Article number: 28072Last updated: 04-07-2024

Patchs Support Guide

Patchs is a next-generation online and video consultation system that is used in primary care. You can watch a demo video of Patchs here:

Please see the below links to the Patchs website for more information/support:

General Information on Patchs

Access the General Information on Patchs

Setting up Patchs at your practice

Access further information on Setting up Patchs at your practice

How to organise your practice to use Patchs

Access further information on How to organise your practice to use Patchs

Inbound Patient Messaging

Access further information on Inbound Patient Messaging

Outgoing Patient Messaging

Access further information on Outgoing Patient Messaging

Other Patchs Features

Access further information on Other Patchs Features

Reporting

Access further information on Reporting

Video Consultations

Access further information on Video Consultations

Practice FAQ

Access further information on Practice FAQ

Contacting Patchs

Support Telephone Number: 0330 303 1274

Contact Us

For all IT Training related issues, please contact your practice's designated trainer.  If you do not have a designated trainer, or are unsure, you can email mlcsu.academy@nhs.net