Welcome to October

SharePoint & OneDrive Training

Are you ready to take charge of your practice's file organisation using OneDrive and SharePoint – the leading tools for efficient file storage, sharing, and team collaboration.

Book a place on one of our online courses and take control of your digital workspace.

What you will learn:

File Management with OneDrive

• Day to Day use of OneDrive – File Explorer, opening and saving files
• Extra features: Version History, Recycle Bin, Sharing files and folders

File Management with SharePoint

• Searching and bookmarking your team site
• Exploring Team site page – Document Libraries
• Day to Day use of SharePoint – opening and saving files
• Uploading and downloading files
• Extra features: Version History, Alert Me, Check Out and Check In, Sharing files and folders

Dates for the next sessions:

6 November 24 - File Management - OneDrive and SharePoint 6 Nov 24

9 December 24 - File Management - OneDrive and SharePoint 9 Dec 24

Can’t see a suitable date?  Get in touch to book a session with one of the Microsoft IT Trainers. A OneDrive and SharePoint training session would make great PLT/PET sessions! Contact us via email mlcsu.academy@nhs.net

Spotlight courses

Our Spotlight Courses are all about diving deep into the finer details of your favourite Microsoft software.  Each 1 hour course focuses on specific learning in specific modules, helping you become truly adept in those "niggly" areas that make all the difference in your day-to-day tasks. Get ready to sharpen your skills and level up your Microsoft expertise!

The next Spotlight courses are now ready for you to book on via our Academy

13 November 2024 - Excel: Advanced formatting (Spotlight)

FY2 Training - December Intake

The next FY2 Intake Begins Wednesday 4th December 

As usual we are offering extra Emis Web Clinician New Starter courses to get your medical students familiar with the system and work confidently from day one:

Wednesday 4th December 10am - 12 noon

Wednesday 4th December 1pm - 3pm

Thursday 5th December 10am - 12 noon

Friday 6th December 10am - 12 noon

Monday 9th December 1pm - 3pm

Book your FY2 places here:

Emis Web – Clinician New Starter - MLCSU Academy (midlandsandlancashirecsu.nhs.uk)

(Please note: you can still book on behalf of users not yet registered for the Academy by using your own credentials to create the booking and filling in the name / email address within the 'notes' field)

Emis - Instant Messaging Function

Instant Messaging in Emis Web will be phased out and transition to Emis X over the coming months.

Explore our Emis X - Instant Messaging Guide to discover how to begin utilising this tool.

SystmOne Tasks - NEW GUIDES

We’re excited to announce the release of our new training guides designed to help streamline common tasks in SystmOne. These step-by-step guides cover essential functions such as managing patient records, generating prescriptions, and scheduling appointments, making it easier than ever for clinicians and administrative staff to navigate the system.

Whether you're new to SystmOne or looking for a refresher, these guides are a valuable resource to improve efficiency and confidence in handling daily tasks.

SystmOne - Tasks

SystmOne - Tasks - FAQs

SystmOne - Tasks - Configuration settings

NHS App PIN Account Linkage - NEW GUIDE

Help your patients gain the best online access to their healthcare with the NHS App, where they can manage appointments, view medical records, and order prescriptions with ease. Our new guide: NHS App PIN Account Linkage Document has been created to assist you in navigating the sometimes tricky process of getting patients set up online.

With step-by-step instructions, you'll find it easier than ever to support patients in accessing the care they need from their smartphones or tablets.

Register with a GP Service Online

Final call to sign up for the Register with a GP Online Service before the deadline on 31st October!

Our Guides provide detailed information about the service and the steps involved in registering your practice to offer it.

Emis Web - Register with a GP Surgery Service

SystmOne - Online Self-Registration

Guidance on NHSNoReply

The NHS, the world’s largest publicly funded health service, sends millions of patient messages daily. Currently, several variations of the NHSNoReply SMS sender ID are in use (e.g., nhsnoreply, NHS NOREPLY, NHS-NoReply), causing confusion for patients and raising cyber security risks.

To address this, the National Cyber Security Centre (NCSC) is updating its guidance to standardize SMS sender IDs across the NHS. From 5 November, all NHS providers must use the single SMS sender ID ‘NHSNoReply,’ with all other variations being blocked.

For further details, visit the NCSC website or contact the Telecoms team for workshop information.

For more information, please visit the NCSC website, or contact the Telecoms team to request a workshop if required.

Unsupported 3rd Party Solutions

With GP IT playing a key role in supporting primary care, the range of third-party solutions available is vast. Many of these integrate with your clinical systems, but before making a purchase, it’s essential to ensure they are both supported and approved by your clinical suppliers.

Emis Web - Check Emis Now

SystmOne - The main menu lists all the software that currently integrates with SystmOne.   Setup > Mobile Working & Integration

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A click away

We're always striving to make this newsletter your go-to resource for staying ahead of the IT curve in primary care. Share your feedback, ideas for future topics, or any tech challenges, you're facing - we're here to help! Reach out to us through the Academy Portal, email or phone. Remember, your dedicated IT Training Team (North) is just a click, call or message away. And don't miss out on future updates - join the mailing list now!

Meet the MLCSU IT Training Team 

Our IT Training Team is here to support GP practice staff in the NHS by providing expert-led training on the latest healthcare technologies.

Our team is made up of experienced professionals who have a deep understanding of the unique needs and challenges faced by GP practices. We offer a range of training options, including in-person sessions, online courses, and one-on-one coaching, to ensure that our training is accessible and tailored to the needs of each practice.

With our support, GP practice staff will be equipped with the skills and knowledge they need to confidently use technology to improve patient care and streamline their daily workflows.

Contact your practice's designated trainer for more details.