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Article number: 26434Last updated: 13-06-2025

Microsoft 365 - Change Your Profile Picture (NHSmail)

NHSmail re-brand to NHS.net Connect

NHSmail is rebranding to NHS.net Connect to reflect the expanding range of products designed to enhance collaboration beyond just email.

During this transition period, you may still see references to NHSmail in existing support materials.  However, all future communications will feature the new name, NHS.net or NHSnet.

Open Microsoft 365 website

Open a web browser, Google Chrome or Microsoft Edge from the shortcut on your desktop.

Chrome And Edge Shortcuts

Alternatively, click the icons on your Taskbar or click the Search button in the bottom left corner of the window and type in the name of the web browser.  Click the web browser name in the list to open.  For this example we have searched for Google Chrome.

Search For Google Chrome

Click into the address bar at the top of the window and type in the text m365.cloud.microsoft and press enter on the keyboard.

M365 Cloud Microsoft Website Address

Sign into your account

From the welcome page, click the Sign in button.

Welcome Page Sign In

Type in your NHSnet email address and click the Sign in button.

Sign In With Email Address

On the NHSnet web portal page, type in your NHSnet email address and password and click Sign in.

Sign In With NHSnet Email And Password

Follow the MFA (Multi Factor Authenticator) instructions.  For this example, we will be using the authenticator app and entering a code 63 into the app as displayed on the screen.

Approve Sign In

The Microsoft Sign in box may be displayed.  Type in your NHSnet email address and click the Next button.

Microsoft Sign In

From the Microsoft box, Stay Signed in? always click No.

Stay Signed In Box

You will be signed into your Microsoft 365 account.

Microsoft 365 Home Page

Change your picture

Click your name in the bottom left of the window and select View account,

View Account Option

A new tab will be opened.  Click your profile picture or initials on the right side of the window.

Profile Picture

The Change photo box will be displayed.  Click Add a photo.

Change Photo

The Open dialog box will be displayed.  Navigate to the picture you would like to use and click Open.  For this example, we have selected the Pictures folder.

Open Dialog Box

Edit your photo by moving or resizing the circle.  Click the Save button to confirm.

Edit Photo

Your profile picture will be updated.

Signing Out

Click your profile picture in the top right of the window and click Sign Out.

Sign Out Option For Account

Close the X on the Sign out tab across the top of the window.

Close Sign Out Tab

You will return to the M365 home page.  Click your name in the bottom left of the window and click Sign Out.

Sign Out Option

A confirmation message will be displayed; You’re signed out now.  You can now close the browser window with the X in the top right corner.

Confirmed Signed Out

Additional Guidance

Please refer to the User & Video Guides or the Microsoft 365 page for on the MLCSU Academy for additional guidance.

Please contact the MLCSU IT Training Team if you need any further help.  Email: mlcsu.academy@nhs.net