Microsoft 365 - Change Your Profile Picture (NHSmail)
NHSmail re-brand to NHS.net Connect
NHSmail is rebranding to NHS.net Connect to reflect the expanding range of products designed to enhance collaboration beyond just email.
During this transition period, you may still see references to NHSmail in existing support materials. However, all future communications will feature the new name, NHS.net or NHSnet.
Open Microsoft 365 website
Open a web browser, Google Chrome or Microsoft Edge from the shortcut on your desktop.

Alternatively, click the icons on your Taskbar or click the Search button in the bottom left corner of the window and type in the name of the web browser. Click the web browser name in the list to open. For this example we have searched for Google Chrome.

Click into the address bar at the top of the window and type in the text m365.cloud.microsoft and press enter on the keyboard.


Type in your NHSnet email address and click the Sign in button.

On the NHSnet web portal page, type in your NHSnet email address and password and click Sign in.

Follow the MFA (Multi Factor Authenticator) instructions. For this example, we will be using the authenticator app and entering a code 63 into the app as displayed on the screen.

The Microsoft Sign in box may be displayed. Type in your NHSnet email address and click the Next button.

From the Microsoft box, Stay Signed in? always click No.

You will be signed into your Microsoft 365 account.


A new tab will be opened. Click your profile picture or initials on the right side of the window.

The Change photo box will be displayed. Click Add a photo.

The Open dialog box will be displayed. Navigate to the picture you would like to use and click Open. For this example, we have selected the Pictures folder.

Edit your photo by moving or resizing the circle. Click the Save button to confirm.

Your profile picture will be updated.
Signing Out
Click your profile picture in the top right of the window and click Sign Out.

Close the X on the Sign out tab across the top of the window.

You will return to the M365 home page. Click your name in the bottom left of the window and click Sign Out.

A confirmation message will be displayed; You’re signed out now. You can now close the browser window with the X in the top right corner.

Additional Guidance
Please refer to the User & Video Guides or the Microsoft 365 page for on the MLCSU Academy for additional guidance.
Please contact the MLCSU IT Training Team if you need any further help. Email: mlcsu.academy@nhs.net