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Article number: 23620Last updated: 12-10-2023

NHSmail - Hide Mobile Number from NHS Directory

A mobile phone number needs to be provided when applying for an NHSmail account as temporary passwords are sent via a text message.

The mobile phone number provided during registration is automatically added to the NHS Directory but you can opt for this to not be visible.

Sign in to NHSmail

Access the NHSmail web portal.

NHSmail Website Address

Click Login in the top right corner of the window, enter your email address and password.

Login to NHSmail

Sign in with your NHSmail email address and Password, click Sign in.

Sign In with your NHSmail account

The Microsoft box will be displayed, type in your NHSmail email address and click Next.

Microsoft Sign In Box

Type in your password in the next box and click Sign in.

Microsoft Enter Password Box

If you are prompted to Stay Signed in? always click No.

Microsoft Stay Signed In box

Open your Profile

Click Profile on the blue bar at the top of the window and select My Profile.

My Profile

Your profile page will be displayed.

Profile Page

You can enter your telephone number for example your office landline number.

Enter your mobile number which maybe your personal number, you can click the option to Hide mobile number from address book.

Including your mobile number is useful if you want to unlock your NHSmail email account.

Click Edit to change or add your Clinical Specialty, Roles and Work Area.  You can select the relevant options from the drop-down menu.

Click Save to confirm the changes.

A message will be displayed to confirm Your profile has been successfully updated.  Click Ok.

Profile Successfully Updated

Click Logout in the top right of the window.

Logout Of NHSmail Portal

The Sign out window will be displayed.

Sign Out Window

Click the X on the Sign out tab or the X in the top right of the window.

Sign Out Tab On Browser Window

Additional Guidance

Please refer to the User & Video Guides or the Microsoft 365 page for on the MLCSU Academy for additional guidance.

Please contact the MLCSU IT Training Team if you need any further help.  Email: