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Updated on: 09-05-2022

NHSmail - Creating and responding to emails

At the end of the session all delegates will:

On successful completion of this course you will be able to:

  • Create and send emails
  • Read and respond to emails
  • Apply and adjust message settings

Topics covered

Creating Emails

  • Using the email form
  • Addressing an email
  • Entering subject headings
  • Message text considerations
  • Sending emails

Reading and Responding

  • Reading emails
  • Replying to the sender
  • Replying to all
  • Forwarding emails

Message Settings

  • Setting importance
  • Delivery options
  • Spell checking emails
  • Adding an automatic signature
  • Using the Out of Office Assistant

Online training will be delivered via MS Teams. You will receive joining instructions before your selected session.


About the course

Course Code MLCSU-TR0075
Intended Audience For NHSmail users who use the NHSmail web portal
Delivery Method Online
Required Experience / Training No prior knowledge required Quiet room with access to MS Teams and headset or headphones
Duration of Training 1 hour