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COVID-19 Vaccination Systems Miscellaneous Other Redbox Call Recording Service Desk SNoMED Telephony Touch Typing uBook VPN/Remote Working

Academy site - Create Accessibile Documents

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An overview of the elements required to create an accesible document for the Academy site.

Updated on:
25-10-2022
Guide ID:
3063

Away From My Desk User Guide

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Updated on:
22-12-2022
Guide ID:
8394

Cheshire CCG - Printer-copier-scanner

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Updated on:
03-07-2023
Guide ID:
7519

Cisco - Conference Calls with Phone

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Updated on:
22-12-2022
Guide ID:
6346

Cisco - Conference Calls with Speaker Phone

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Updated on:
22-12-2022
Guide ID:
6352

Cisco - Phone Extension Mobility – 7821-7841-7861 Model

Updated on:
22-12-2022
Guide ID:
6357

Cisco - Phone Extension Mobility – 7940 Model

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Updated on:
22-12-2022
Guide ID:
6356

Cisco - Phone System (Agent) 7821-7841-7861 model

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Updated on:
22-12-2022
Guide ID:
6307

Cisco - Phone System (Agent) 7940 model

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Updated on:
22-12-2022
Guide ID:
6330

Cisco - Phone System (Agent) without phone login

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Updated on:
22-12-2022
Guide ID:
6340

Cisco - Phone System (Supervisor) 7821-7841-7861 model

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Updated on:
22-12-2022
Guide ID:
6323

Cisco - Phone System (Supervisor) 7940 model

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Updated on:
22-12-2022
Guide ID:
6339

Cisco - Phone System (Supervisor) without phone login

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Updated on:
22-12-2022
Guide ID:
6341

Cisco - Quick Guide (7821-7841-7861 model)

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Updated on:
22-12-2022
Guide ID:
6625

Cisco - Quick Guide (7940 model)

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Updated on:
22-12-2022
Guide ID:
6621

Cisco - Self Care Contact Centre Administration

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Updated on:
26-10-2022
Guide ID:
6342

Cisco - Unified Comms Reports

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Updated on:
22-12-2022
Guide ID:
6413

Cisco - Unified Comms Reports (new practices from June 2021)

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Updated on:
22-12-2022
Guide ID:
6410

Cisco - Video Conferencing Cheshire CCG

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Updated on:
25-04-2023
Guide ID:
6663

Cisco - Voicemail

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Updated on:
22-12-2022
Guide ID:
6345

Cisco AnyConnect VPN

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Updated on:
15-07-2023
Guide ID:
19556

Covid Vaccination Useful Links V4 Dec 2020

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Updated on:
22-12-2022
Guide ID:
8461

Digital Learning Solutions - Access your Learning

Updated on:
06-09-2023
Guide ID:
7456

Digital Learning Solutions - Digital Skills Assessment Tool

Updated on:
06-09-2023
Guide ID:
7395

Digital Learning Solutions - Learning Portal

Updated on:
06-09-2023
Guide ID:
7424

Digital Learning Solutions - Register and Set Password

Updated on:
04-07-2023
Guide ID:
7467

Digital Learning Solutions - eLearning FAQs

Updated on:
04-07-2023
Guide ID:
7394

ECNT - Computer Access

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Updated on:
15-07-2023
Guide ID:
16812

ECNT - Cyber Security Awareness Presentation

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Updated on:
18-05-2023
Guide ID:
23485

ECNT - Cyber Security Awareness Slides with Notes

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Updated on:
18-05-2023
Guide ID:
23486

ECNT - Horizon Windows 10

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Updated on:
30-06-2023
Guide ID:
7495

ECNT - IT Self Service Portal

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Updated on:
03-07-2023
Guide ID:
8093

ECNT - Induction Videos

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Updated on:
15-07-2023
Guide ID:
18708

ECNT - NHSmail and MS Outlook Getting Started

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Updated on:
15-07-2023
Guide ID:
16909

ECNT - Remote Access using Global Protect

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Updated on:
15-07-2023
Guide ID:
16854

ECNT - Setting up Ricoh Printers

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Updated on:
15-07-2023
Guide ID:
16849

ECNT - Smartcard Self Service

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Updated on:
15-07-2023
Guide ID:
16811

ECNT - Trust Information

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Updated on:
23-12-2022
Guide ID:
16801

ECNT - Useful Contacts

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Updated on:
23-12-2022
Guide ID:
16797

ECNT - Using Passphrases to secure your accounts

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Updated on:
15-07-2023
Guide ID:
16836

ECNT - Wireless Connection

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Updated on:
15-07-2023
Guide ID:
16840

Horizon Windows 10 - Cheshire CCG

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Updated on:
25-04-2023
Guide ID:
8086

Horizon Windows 10 - Using EMIS Web

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Updated on:
30-06-2023
Guide ID:
7481

Horizon Windows 10 - Virtual Smartcard Self-Service Portal

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Updated on:
30-06-2023
Guide ID:
7535

How to Create a HTML Document in Umbraco

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This is an internal training document intended to help members of the training team create HTML documents for the Academy site

Updated on:
26-10-2022
Guide ID:
4089

IT Self Service Portal

Updated on:
03-07-2023
Guide ID:
8135

IT Training Outlines

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Updated on:
09-08-2023
Guide ID:
10284

Instructions for moving files or folders from the Desktop

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Updated on:
19-07-2023
Guide ID:
13878

MLCSU Academy - Access Training Courses

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Updated on:
23-06-2023
Guide ID:
10231

MLCSU Academy - Book a Training Date

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Updated on:
23-06-2023
Guide ID:
8539

MLCSU Academy - Registering on the MLCSU Academy

Updated on:
23-06-2023
Guide ID:
10315

MS Teams Telephony - Auto Attendant and Call Queues

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Updated on:
25-08-2023
Guide ID:
26764

MS Teams Telephony - Call History

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Updated on:
25-08-2023
Guide ID:
24767

MS Teams Telephony - Call Settings

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Updated on:
25-08-2023
Guide ID:
24754

MS Teams Telephony - Contact Groups

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Updated on:
25-08-2023
Guide ID:
24740

MS Teams Telephony - Managing Calls

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Updated on:
25-08-2023
Guide ID:
24739

MS Teams Telephony - Voicemail

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Updated on:
25-08-2023
Guide ID:
24714

PTP Coronavirus Enquiry V5

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Updated on:
22-12-2022
Guide ID:
8418

Red Box - Red Box Voice Recording

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Updated on:
18-01-2023
Guide ID:
8034

RedCentric - MobilePass End User Guide

Updated on:
22-12-2022
Guide ID:
8484

RedCentric - Windows AnyConnect Client Installation Guide

Updated on:
22-12-2022
Guide ID:
8483

RedCentric - Windows AnyConnect Configuration

Updated on:
22-12-2022
Guide ID:
8482

Saving and Accessing your Files

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Updated on:
15-07-2023
Guide ID:
10825

Sophos - VPN User Guide

Updated on:
22-12-2022
Guide ID:
8485

Swivel and Global Protect - Remote Access

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Updated on:
30-06-2023
Guide ID:
6683

Swivel and Global Protect - Reset PIN

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Updated on:
15-07-2023
Guide ID:
19559

SystmOne - Covid-19 Agile Working For GP Links

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Updated on:
26-10-2022
Guide ID:
8477

Touch Typing Website

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Guide on how to use the Touch Typing website

Updated on:
30-06-2023
Guide ID:
5431

Using Multiple Monitors with a Laptop

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Updated on:
03-07-2023
Guide ID:
7523

Wi-Fi - Accessing NHS Guest Wi-Fi on a laptop

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Updated on:
03-07-2023
Guide ID:
7371

Wi-Fi - Accessing NHS Guest Wi-Fi on a mobile device

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Updated on:
03-07-2023
Guide ID:
7373

Wi-Fi - Connect to Wi-Fi at home

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Updated on:
03-07-2023
Guide ID:
7385

Wi-Fi - Mobile Phone Tethering - Android phone

Updated on:
03-07-2023
Guide ID:
7499

Wi-Fi - Mobile Phone Tethering - iPhone

Updated on:
03-07-2023
Guide ID:
7498

Wi-Fi - NHS Guest Wi-Fi for NHSmail Users

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Updated on:
03-07-2023
Guide ID:
7386

🎦 CSU CQRS - Local Demonstration 160620

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Updated on:
24-11-2022
Guide ID:
18143

🎦 IT Service Desk - Self Service Password Reset Process

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Updated on:
24-11-2022
Guide ID:
18146

🎦 IT Service Desk - Self Service Portal Overview

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Updated on:
24-11-2022
Guide ID:
18145

🎦 Pennine Lancashire Telederm Service - EReferral Process

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Updated on:
24-11-2022
Guide ID:
18147

🎦 Red Box - Export Calls

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Updated on:
18-01-2023
Guide ID:
18124

🎦 Red Box - Login & Search for Calls

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Updated on:
18-01-2023
Guide ID:
18122

🎦 Red Box - Replay a Call

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Updated on:
23-11-2022
Guide ID:
18123

🎦 SNoMed CT and Data Inputting

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Updated on:
07-02-2023
Guide ID:
18125

🎦 UBook - Book a Resource

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Updated on:
23-11-2022
Guide ID:
18126

🎦 UBook - Check Out of a Booking

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Updated on:
14-07-2023
Guide ID:
25651

🎦 UBook - Claim a Resource

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Updated on:
23-11-2022
Guide ID:
18127

🎦 UBook - Create Resource Unavailability

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Updated on:
23-11-2022
Guide ID:
18135

🎦 UBook - Create a Department

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Updated on:
23-11-2022
Guide ID:
18128

🎦 UBook - Create a Facility

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Updated on:
23-11-2022
Guide ID:
18129

🎦 UBook - Create a Location

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Updated on:
23-11-2022
Guide ID:
18121

🎦 UBook - Create a Recurring Booking

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Updated on:
23-11-2022
Guide ID:
18130

🎦 UBook - Create a Resource Item

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Updated on:
23-11-2022
Guide ID:
18133

🎦 UBook - Create a Resource Pool

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Updated on:
23-11-2022
Guide ID:
18131

🎦 UBook - Create a Resource Type

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Updated on:
23-11-2022
Guide ID:
18132

🎦 UBook - Edit a Booking

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Updated on:
23-11-2022
Guide ID:
18140

🎦 UBook - Full Report Overview

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Updated on:
14-07-2023
Guide ID:
25650

🎦 UBook - Login as an Administrator

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Updated on:
23-11-2022
Guide ID:
18134

🎦 UBook - Login with Active Directory

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Updated on:
23-11-2022
Guide ID:
18139

🎦 UBook - Manage a User's Roles

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Updated on:
23-11-2022
Guide ID:
18137

🎦 UBook - Reports Dashboard Overview

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Updated on:
05-07-2023
Guide ID:
25495

🎦 UBook - Reports Tab

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Updated on:
23-11-2022
Guide ID:
18136

🎦 UBook - Swap a Booking

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Updated on:
26-06-2023
Guide ID:
24977