IT Self Service Portal Training 3 Apr 24
Event Date:
3 April 2024 9:30 AM - 10:30 AMClosing Date:
Description:
IT Self Service Portal Training
- Access to IT Self Service Portal
- Registration for first time use
- Add a new Incident
- Create a new request for New Starters, Smart Cards, New Equipment and Leavers
- Tracking an Existing call
- Checking on a Resolved call
- Access to Useful Links
Online training will be delivered via MS Teams. You will receive joining instructions before your selected session
On successful completion of this course you will be able to:
Use the IT Self Service Portal to log incidents and check on existing and resolved support calls.
Course informationCategory:
OnlineTrainer:
Sharon TewAbout the trainer:
Sharon Tew
Email: sharon.tew@nhs.net
Mobile: 07778 368334